What to do on hp z6100 designjet when the system error 42. We have an hp designjet 500 42 plotter not ps, not hp gl. When i try to select the plotter in 2016 it reverts to plotter. Hp designjet plotter repair service certified technicians. I have had several customers with a designjet 510 purchase the 500 gl2 card. Turn jobs around in record time with marketleading technology that delivers fast. This plotter configuration cannot be used for one of these reasons. Laserjet pro p1102 paper jam, elitebook 840 g3 bios update need help finding your product name or product number. Computer care claims no ownership or to this manual, our fee is for providing, maintaining, and updating the information. Mar 12, 2015 designjet 510 model has three different part numbers. How to fix your hp designjet 500510800 system error 21. Instead, theyre going to send off a weird jumbled string of digits and expect you to know what that means.
Hp largeformat printers designjets 500 and 800 series. The designjet 510 and designjet 800 will not be able to completely boot up without the card, it will show a message saying warning 05. Introducing your hp designjet 500ps printer contains a brief overview of the printer. The 24 plotter was simple to set up to cut at exactly 36 for a 24x36 sheet. What paper size and margin widths do i need to accomplish this. Hp designjet 500 printer 24 model pn c7769b hp designjet 500 printer 42 model pn c7770b hp designjet 500ps printer 24 model pn c7769c hp designjet 500ps printer 42 model pn c7770c hp designjet 800 printer 24 model pn c7779b hp designjet 800 printer 42. Carriage plotter belt for hp designjet 500 500ps 500mono 510 800 800ps 24 24 inch. Yeha, ive read that kb, and ive gone through all the steps. Designjet t610, t1100, t1120, z2100, z3100, z3200 tutorials. Once it shows the warning please press the enter button. Our plotter is offline because of this hp glitch in the software. The hp designjet 500 500ps510 repair parts and accessories, and 800 series plotters share most mechanical parts and some electronic parts in common.
Please start a new thread if youre having a similar issue. The cable is relatively cheap, but i advise marking the old cable before you take it out and using it as a pattern when installing a new cable, the new cables are easy to install improperly. Ive been running this printer ok on windows 764 and then windows 1064 pre last years creator update for a long time now. Hp designjets 500 and 800 series printers service manual. Error codes hp designjet t2500 emultifunction page 1. View and download hp designjet 500, 510, 800 instruction manual online.
Datasheet hhp designjet xl 3600 multifunction printerp. Designjet 800 models c7779b, c7780b, c7779c, c7780c. Some peripheral devices have port monitoring software that can interfere with communication to the hp designjet 800 and 500 series printer via a parallel port. Contact us hp designjet 500 belts, electronics modules, ink tube assemblies, trailing cables, and power supplies. Hp designjet 500 printer 24 model pn c7769b hp designjet 500 printer 42 model pn c7770b hp designjet 500ps printer 24 model pn c7769c hp designjet 500ps printer 42 model pn c7770c hp designjet 500plus 24 model pn c7769f hp designjet 500plus 42 model pn c7770f. If any of the troubleshooting steps listed below solve the problem, attempt to verify functionality. For samsung print products, enter the mc or model code found on the product label. Hp designjet 500 printer series choose a different product series warranty status.
Hp designjet 500, 510 and 800 printers hp 11 printhead errors. Cleaning and lubricating the carriage rail hp designjet l25500, latex 260, and latex 280 hp duration. Information and links in this thread may no longer be available or relevant. There is an explanation of when you should use it and what each of the navigation buttons do when you click on them. The odd thing is that we can print from x64 systems. Designjet 430, 450, 455, 488 fehler in general, have a look to the display leds and do search in the service manual. Wait for the upgrade to complete, and then turn the printer off, and then back on. Very easy to do just follow the instructions and never turn the machine off in the middle of doing it. Hp designjet 500 and 800 series printers system error 61. Connect your hp designjet to the network jetdirect card ink tube purging universal priming tool. Hp designjet 100 and 110 series printers error codes and. When i try and plot from autocad by selecting the designjet i get the following error. Hp designjet 5500ps getting system error 0c0040 00000097 the. Designjet 510 ch33660001 designjet 510 ch33667001 designjet 510 ch33680001 designjet 500 c7772a.
Hp designjet plotter 815mfp 820mfp ersatzteile datenblatt. Hp designjet 500 and 800 series printers system error. After you download and run the exec, change the directory to c. After installing secoudn hpgl2 module i get successed. Hp designjet 500 and 800 series printers system error 08. Largeformat printer hp designjet 500 service manuals and.
Belt starts to breakup leaving belt dust inside printer and making. Using this guide contains information on how to use this guide. If removal and installation instructions are needed for reference during any repairs performed, refer to the 500 800 series service manual download. Recommended print quality settings and recommended media for color prints 25 typical mediatype choices by application 26 before loading media 28 before sending your file 29 loading sheet media 210 to load a sheet without the rollfeed option installed 210 to realign the sheet manually if necessary 214. Sep 24, 2010 we use cookies to give you the best possible experience on our website. Turn off plotter, try to move the carriage manually out of the service station. Reseat the electronics module by removing it from the printer and installing it again in the correct position. The front panel displays an x when upgrading firmware.
Now im using 36 paper and would like to cut at exactly 24. Use the power switch at the rear to turn off the printer, then disconnect the power cord. If removal and installation instructions are needed for reference during any repairs performed, refer to the service manual. The designjet 510, 500 and 800 plotters are relatively easy to repair compared to earlier plotters and a good number of users are choosing selfservice as an option. If any of the troubleshooting steps listed below solve the problem, attempt to verify printer functionality instructions below. For a designjet 800 printer, try a different memory dimm if one is available.
Only available when hp gl2 is available on the printer hp designjet 500 with hp gl2 accessory card, 500. Its becoming harder to find on there site but if you can get to the designjet support part and look up the 500 800 designjet of it you will be able to download and update your firmware. System error codes 22 hp designjets 500 and 800 series printers service manual introduction system error codes are hexadecimal based numbers generally caused by. Hp designjet error codes free self help error code help. System maintenance utility hp designjet 120120nr get printer information align printheads clean printheads update firmware print test page calibrate paper feed reset jetdirect card main menu printer front panel replication system maintenance utility designjet 30, 30n, 90, 90r, nr color calibration align printheads clean printheads. During this time, i serviced contract and warranty calls within the northern indiana area. If functionality is verified, no additional parts should be replaced. Hp designjet 500, 500ps, 800, 800ps service manual service. Free explanations, user manuals, driver links, videos and more. Hp plotter 0845 0770 787 the ultimate self help guide for all hp designjet error codes.
The cables that shipped in some designjet 500 s were prone to failure, there was a service note for free replacement, but it has expired. Find support and troubleshooting info including software, drivers, and manuals for your. Deskjet 2 paper jam, elitebook 1040 g3 bios update need help finding your product name or product number. The job spools to the printer, so it is not an actuall connection issue i can ping and enter the web manager for the thing. We have ample designjet plotter belt kits and carriage belts in stock to repair design jet 500 24inch c7769b, c7769br, c7769c, c7769cr as well as designjet 500 42inch plotter model c7770b, c7770c, c7770cr and c7770br. Turn the power off at the rear of the printer and disconnect the power cord. View online or download hp designjet 500 user manual, troubleshooting manual. Hp plotter provides a hp designjet error code check for all large format printer faults. Check for a new release of the firmware and upgrade to the latest version if needed. Slm2020wxaa include keywords along with product name. Lg534ua for samsung print products, enter the mc or model code found on the product label.
Aug 24, 2010 designjet 500 24 in roll plotter, problem. Be alert for scammers posting fake support phone numbers on the community. Only available when postscript is available on the printer hp designjet 800ps. Reconnect the power cord, and then turn on the printer. Jan 23, 2016 top 10 repairs for the hp designjet printers. Aug 05, 2008 roll sheet is working fine but cut sheet always promt out error. Unplug any communication cable turn off then back on and check the firmware version hp has issued several upgrades to this units firmware to fix several issues this happens to be one of them the lastest is like 3. Formatter installed instead of hpgl2 accessory card. Nov 17, 2016 i have researched this in many different forums and cant find a solution that works. Im moving from a 24 wide format to the 42 wide format.
Communication errors between engine pca and formatter remedy. Severe system error 0x803 hp support community 5601681. Unfortunately hp does not a pcl driver for windows 10 64 bit. Hp designjet t610,t620,t770,t790,t1100,t1200,t0 and t2300 top 10 repairs. Problem with hp designjet 500 inkjet printer hp printer.
Largeformat printer hp designjet 500 service manuals and schematics, disassembly assembly. Please confirm that you have a designjet 500 printer. Designjet 500 models c7769b, c7770b, c7769c, c7770c. Hp designjet 500 42 not working following windows 10 fall. If the ink supply tubes are to be replaced, the ink cartridges need to be checked beforehand to see if they are capable of. Hp designjet 500 with hp gl2 accessory card, 500 plus, 800 and 800ps. The 500 gl2 card will not work in a designjet 510 printer. Below is the windows 7 64 bit driver which may work. Error code 0b0006 hp designjet plotter repair 800 6432664. Designjet 510 models ch336a, cj996a, ch337a, cj997a. Hp plotter repair service in longwood, axsa imaging solutions. Hp designjet 500 printer 24 model pn c7769b hp designjet 500 printer 42 model pn c7770b hp designjet 500ps printer 24 model pn c7769c hp designjet 500ps printer 42 model pn c7770c hp designjet 800 printer 24 model pn c7779b hp designjet 800 printer 42 model pn c7780b. Hp designjet 500510800 printer series system error 05.
View our welcome guide to learn how to use this site. Hp designjet 500, 510 and 800 printers hp 11 printhead. In addition, i stock hp designjet 510 formatter boards gl2 cards and hp designjet 800 and hp designjet 800ps formatter boards gl2 cards. Hp designjet 430 printer hp designjet 450c printer hp. If the steps above do not help, contact hp support for a replacement.
This is general problem in hp plotters understand the concept. Configure the eerom correctly using the eerom setup utility. Unspecified check warranty status manufacturer warranty has expired see details covered under manufacturer warranty covered under extended warranty, months remaining month remaining days remaining day remaining see details. The 500 and 800 series printers have different cards formatter, hp gl2 accessory, or jetdirect print server that may or may not be installed in the printer optional with some printer models. Hp designjet xl 3600 36in multifunction printer with postscript pdf hp designjet xl 3600 36in multifunction printer with postscript pdf hp designjet xl 3600dr 36in multifunction printer with postscript pdf hp designjet xl 3600dr 36in multifunction printer with postscript pdf accessories 6cc86a 6cc86aae 6se88a 6se88aae c0c66c l3j69a l3j69aae. Contact us hp designjet 500ps largeformat printer 42in model. Designjet 500 510 800 plotter service manual download direct download after payment of the service and repair manual for designjet 500, designjet 510 and designjet 800 series plotters.
Remove covers and check that the trailing cables are connected from the main pca or from the carriage pca. View and download hp designjet 500 service manual online. Hp designjet 500 printer series troubleshooting hp. For a designjet 500 printer with an hpgl2 accessory card, remove any added memory. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Very common problem this is a typical firmware issue for this machine having to do with certain data codes. Designjet 500, 510, 800 repair parts and accessories.
Hp troubleshooting page for c7796a designjet 100 printer. Designjet 510 model has three different part numbers. If you think you have received a fake hp support message, please report it to us by clicking on flag post. Open the zip file and run the hp designjet 500 800 firmware upgrade tool a. This software may need to be uninstalled before the computer can communicate successfully with the hp designjet 800 and 500 series printer. The eerom is not configured correctly the product number may remedy. When something is wrong with them, they wont just tell you whats going on. If you have a question create a new topic by clicking here and select the. Nov 21, 2016 status this thread has been locked and is not open to further replies.
1076 635 957 337 41 1161 1517 183 1318 1091 602 1566 904 1303 1131 1288 77 296 277 469 1576 1123 774 527 1512 1057 647 911 319 1398 658 790 1163 1183 760